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Tray of Chocolates

Policies at Carrs Confections

Transparency and Care

At Carrs Confections, I take pride in providing quality chocolate and exceptional customer service. Shop online and indulge in high-quality chocolate with confidence. Transparent policies ensure your satisfaction, and if you have any questions or concerns, I are here to help.

Return Policy 

The return policy is designed to make sure our customers are fully satisfied with their orders. If you are not happy with your purchase, please contact me within 5 days of receiving your order and i'll do my best to resolve the issue. I take pride in offering the highest quality chocolates and take every measure to ensure your satisfaction. Please ensure you are following the storage guidelines to ensure best quality chocolate.

Orders

Please allow 2-4 days for production of product. While I do try to have some product on hand to allow for faster delivery of product to maintain freshness I try to produce as ordered. If you would like something for a specific day please let me know. I will do my best to accommodate specific days and times. If you would like to place a large order please allow me as much time possible and feel free to reach out in advance. I will do my best to accommodate all requests but sometimes I cannot.

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